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ARMOUR-X PPF WARRANTY
FULL TERMS & CONDITIONS
1. WHAT IS THE ARMOUR-X PPF WARRANTY?
ARMOUR-X WARRANTY is the first PPF warranty giving the freedom of choice, being tailor-made for you and your car’s lifestyle. A warranty system, available for ARMOUR-X Paint Protection Films based on clear and honest rules defined by the maintenance you decide to follow for your vehicle and its paint protection film.
2. WHAT IS WARRANTED?
ARMOUR-X warrants that all Paint Protection Films to be free of manufacturer defects for
X-3 // 3 YEARS WARRANTY
X-5 // 5 YEARS WARRANTY
X-STEALTH // 5 YEARS WARRANTY
X-10 // 10 YEARS WARRANTY
from the date of installation. Covered defects include: yellowing, bubbling, cracking. ARMOUR-X warrants that the film will not lose its repellence and gloss for at least 2 years.
3. WHAT IS NOT WARRANTED?
ARMOUR-X does not warrant damages caused by wrong application, improper use of the vehicle, track use or any surface damage caused by accidents, vandalism and any other type of damages or failures not mentioned above.
4. TERMS & CONDITIONS
ARMOUR-X YEAR WARRANTY IS VALID ONLY IF THE FOLLOWING CONDITIONS ARE FULFILLED:
– Application of ARMOUR-X PPF was performed only by a ARMOUR-X PPF Installer.
– No coating was installed on top of the film during its initial warranty period.
– The process was performed strictly by the rules of the manufacturer.
– The warranty shall be registered online within the first 30 days since it has been issued.
– The vehicle has not been washed during the first 14 days with any detergents to let the film settle accordingly.
– The car was not washed in an automatic or commercial car wash at any time.
– After the ARMOUR-X PPF installation, the vehicle has not been serviced by any other detailing company
that is not approved by ARMOUR-X (that also includes dealerships and workshops)
– The car has been maintained periodically as per the ARMOUR-X Maintenance rules.
– The warranty is valid only for the registered owner and is not transferable.
– The warranty is void on damaged or repaired panels.
ARMOUR-X ENHANCE & PROTECT+ 5 OR 7-YEAR WARRANTY IS VALID
ONLY IF THE FOLLOWING CONDITIONS ARE FULFILLED:
– The WARRANTY is valid as long as the customer maintains his vehicle based on ARMOUR-X Maintenance
Rules and respect the periodical services at his selected ARMOUR-X Certified Detailer continuously after the end of
his original warranty length. If a service has not been done on time or skipped, the warranty is void.
– Depending on the choice of film, the customer benefits of a 7 years warranty of manufacturer defects
(mentioned above) or may extend it to the ARMOUR-X WARRANTY only if all above-listed conditions are
respected. It does not cover any types of damage or failure other than those listed above. The warranty will not
be accepted without the initial service invoice.
– ARMOUR-X will not accept any warranty claims from any vehicle users other than its owner registered online.
– The warranty period starts 30 days after the date on the original install and only if the warranty
is registered online.
– ARMOUR-X will not be held responsible for damage caused by wrong application, improper use of the vehicle,
track use or any surface damage caused by accidents or vandalism.
– The warranty is not transferrable or valid for commercial vehicles.
ARMOUR-X will not be held responsible for lost business, profits or for any losses or additional costs
relating to submitting or for the duration of warranty claims.
5. MAINTENANCE DETAILS
After the application of ARMOUR-X PPF, the customer must maintain the vehicle following the ARMOUR-X Maintenance
Rules available at: https://www.armour-x.com/warranty. If the customer chooses to benefits
WARRANTY, he must act accordingly to the ARMOUR-X Maintenance Rules and the required periodical paid
services every 24 months or 25k km (18,6k miles) at his ARMOUR-X Certified Detailer after the initial manufacturer
warranty ends.
6. WARRANTY CLAIM PROCESS
To file a claim, first attempt to contact the ARMOUR-X PPF Installer who performed the installation. In the event
you are unable to contact the original ARMOUR-X PPF Installer, for any reason, please contact ARMOUR-X at
You must retain the warranty card, a copy of your original receipt identifying coverage areas and remit
to ARMOUR-X as requested to process your claim. For valid claims, ARMOUR-X will have a ARMOUR-X PPF Installer
remove and reapply ARMOUR-X Paint Protection Film to areas determined to be covered by the warranty
including material and labour.
7. FILM QUALITY CLAIM
– Any misuse or improper handling of film is not covered by the product warranty.
– Stack boxes properly and fully supported from the bottom. Film can be ruined if improperly stacked.
DO NOT stack or store vertically. Film improperly stored and cared for will void all warranties.
– If you find a tunnel in the film upon opening the box, please take pictures and report it to your
ARMOUR-X PPF Distributor.
– When the boxed film arrives, if the box or package is damaged from delivery, please report to
ARMOUR-X PPF Distributor with pictures.
– Never allow a roll of film to lose tension or unwind as this may result in tunneling.
– Before using a plotter cutting system, we strongly suggest removing the cap sheet on the desired amount
of film to be cut. The cap sheet may interfere with the plotter cutting and a tunnel can form. During the removal
of the cap sheet static will attract debris and can become stuck to the film. Please use caution when removing.
– Dependent on skill and quality of installation, results can vary and void a warranty claim.
– After installation, we recommend waiting at least 2 days before washing, allow a longer period of time
in colder climates.
– Always use caution when using a power washer on installed PPF.
– Light dimples, orange peel, or pinholes may appear in some areas of the film. If you find large quantities
in a small section please report to ARMOUR-X PPF Distributor.
– ARMOUR-X has the right to dismiss any warranty claim.
8. FILM QUALITY CLAIM PROCESS
– All returned rolls and partials sent back to ARMOUR-X HQ will be examined for a warranty claim.
– ARMOUR-X has a policy of “no film, no claim”. Please ensure you keep the claimed film until your claim
is fully processed.
– Once the claim process has reached a conclusion, an email will be sent to the customer.